Monthly Archives: February 2011

Social CRM in Retail

The Edelman Trust Barometer indicated that we trust CEOs and experts more than last year, and that trust in “people like me” slipped down the list. But, when it comes down to it, who do you turn to when you want to know how a dress looks on you – your friends, or the brand’s [...] Continue reading

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Incentivising Online Community Participation

The adage concerning online customer communities has it that you should not give monetary rewards or gifts to members, as this is an impediment to to the ‘health’ of the community and keeping it vibrant. Participants would be motivated only by their gains, and this can discourage members who are there for the ‘social’ aspect [...] Continue reading

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L’intérêt de l’e-reputation dans un RSE

Dans la communauté “inside Bluekiwi”, Damien Douani a posé une question forte intéressante concernant l’utilisation d’un système de notation des employés basée sur leurs interactions dans un r&eacut… Continue reading

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L’intérêt de l’e-reputation dans un RSE

Dans la communauté “inside Bluekiwi”, Damien Douani a posé une question forte intéressante concernant l’utilisation d’un système de notation des employés basée sur leurs interactions dans un r&eacut… Continue reading

Posted in Uncategorized | Comments Off

L’intérêt de l’e-reputation dans un RSE

Dans la communauté “inside Bluekiwi”, Damien Douani a posé une question forte intéressante concernant l’utilisation d’un système de notation des employés basée sur leurs interactions dans un r&eacut… Continue reading

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