Author Archives: Mark Tamis

About Mark Tamis

Consultant en Social CRM et Social Business, Mark a travaillé dans les services professionels de plusieurs éditeurs de logiciels américains dans les domaines d’Entreprise 2.0, Collaboration, CMS, KM, EAI, et BPM avant de se concentrer sur l’utilisation des technologies Web 2.0 pour l’amélioration de l’expériences client. Son expertise comprend la définition et la mise en place d’une stratégie Social CRM & Social Business, et la gestion de son impacte sur l’organisation, en environnement international

Social Business Builds Brand Equity

Social business has mainly been discussed in terms of what it can do for the company in terms of efficiency of Knowledge Management and Sharing and the impact it has on the organization and culture. One of the aspects of Social Business that so far is under-exposed is the positive (or negative…) impact on the [...] Continue reading

Posted in Collaboration, Customer Communities, enterprise 2.0, Online Customer Communities, Social CRM | Tagged , , | Comments Off

Social Business Builds Brand Equity

Social business has mainly been discussed in terms of what it can do for the company in terms of efficiency of Knowledge Management and Sharing and the impact it has on the organization and culture. One of the aspects of Social Business that so far is under-exposed is the positive (or negative…) impact on the [...] Continue reading

Posted in Collaboration, Customer Communities, enterprise 2.0, Online Customer Communities, Social CRM | Tagged , , | Comments Off

Social Business Builds Brand Equity

Social business has mainly been discussed in terms of what it can do for the company in terms of efficiency of Knowledge Management and Sharing and the impact it has on the organization and culture. One of the aspects of Social Business that so far is under-exposed is the positive (or negative…) impact on the [...] Continue reading

Posted in Collaboration, Customer Communities, enterprise 2.0, Online Customer Communities, Social CRM | Tagged , , | Comments Off

Social Business Builds Brand Equity

Social business has mainly been discussed in terms of what it can do for the company in terms of efficiency of Knowledge Management and Sharing and the impact it has on the organization and culture. One of the aspects of Social Business that so far is under-exposed is the positive (or negative…) impact on the [...] Continue reading

Posted in Collaboration, Customer Communities, enterprise 2.0, Online Customer Communities, Social CRM | Tagged , , | Comments Off

Social Business Builds Brand Equity

Social business has mainly been discussed in terms of what it can do for the company in terms of efficiency of Knowledge Management and Sharing and the impact it has on the organization and culture. One of the aspects of Social Business that so far is under-exposed is the positive (or negative…) impact on the [...] Continue reading

Posted in Collaboration, Customer Communities, enterprise 2.0, Online Customer Communities, Social CRM | Tagged , , | Comments Off